Freezing issue with Macbook Air M1

Post here topics for SoftMaker Office NX and 2024 for Mac that do not fit in any of the application-specific subforums.
Post Reply
meanioni
Posts: 1
Joined: Thu Nov 21, 2024 5:59 am

Freezing issue with Macbook Air M1

Post by meanioni »

Hi using Office NX on a Mac running Sequoia 15.1

Was working fine, but when going into Textmaker, the application freezes and sometimes touches get a spinning wheel. You can't interact with the app as it appears frozen and in the launch bar it says application has stopped responding. However, if you leave it for a minute or two, eventually it does respond and behave normally, but then crashes.

Extract from Mac crash diagnostics:

Event: hang
Duration: 39.93s
Duration Sampled: 4.30s (process was unresponsive for 36 seconds before sampling)
Steps: 43 (100ms sampling interval)

Just loaded planmaker and had a similar experience, although it recovered quicker (15-20 seconds) and has not crashed yet.
Post Reply

Return to “SoftMaker Office NX and 2024 for Mac (General)”