file format not supported

[fxgbeaai7]

i have just downloaded softmaker 2021. i only created 1 document in it so far and now that document is saying "file not supported" when i try to open it.
what can i do?

[SuperTech]

Please share your sminfo.txt file, which you can generate by clicking on '?' > About > Write system information.

[VBprayer]

I'm encountering a similar issue and would greatly appreciate some assistance. I recently downloaded SoftMaker 2021, and I've only created one document with it. However, now when I attempt to open that document, I'm met with a message stating "file not supported." What steps can I take to resolve this?

[SuperTech]

Please share the file in which you are getting this error.

If your file is private, please send it to forum[at]softmaker.com with the link of this post.