Presentations freezes when editing a particular .pptx file

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aaron
Posts: 2
Joined: Sun Feb 19, 2023 12:06 pm

Presentations freezes when editing a particular .pptx file

Post by aaron »

Hi Softmaker,
I am having an issue when attempting to edit a .pptx file with Presentations 2021. When I click in a text box to edit the text, the application locks up and my CPU usage goes up to near 100%.
I’m pretty sure there is something incorrect in the formatting of the file, but I’d like to fix it if I can.
Attached is a one-slide example from the presentation that causes this issue on my computer. Would it be possible to check if you also experience this issue?

FYI - the version I'm running is "Presentations Professional 2021 (rev S1060.1203) 64bit" on Slackware64 15.0. It is a fairly old computer, but it seems to run your office suite fine apart from this.

Thanks very much for your help!
Best regards,
Aaron
Attachments
test_slide_with_issue.pptx
(40.83 KiB) Downloaded 206 times
raitis.veksejs
SoftMaker Team
SoftMaker Team
Posts: 127
Joined: Fri Sep 15, 2017 1:29 am

Re: Presentations freezes when editing a particular .pptx file

Post by raitis.veksejs »

I tried to open your file and I was able to reproduce the problem and reported it to our developers. I reproduced the same problem with your file on my system.

Thank you for reporting this issue!

As soon as there will be some solution to the problem or any information, I'll inform you.
aaron
Posts: 2
Joined: Sun Feb 19, 2023 12:06 pm

Re: Presentations freezes when editing a particular .pptx file

Post by aaron »

Hi raitis.veksejs,
Thanks for checking this – much appreciated!
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