Opening files is extremely slow

Post here those questions, bug reports and suggestions for SoftMaker Office 2021 for Windows that do not fit in any of the application-specific subforums.
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Dooku
Posts: 1
Joined: Mon Apr 04, 2022 4:08 pm

Opening files is extremely slow

Post by Dooku »

Hello,

When opening any xlsx or even txt files in Planmaker or Writer.....this is extremely slow.
For example from File menu I select open and select a txt or xls file and I click the open button........then it takes a long time for the next window where you can select the encoding and which characters are used for the separation like comma or tab, and then finally the loading of the file takes very long again.........to the point of being completely unworkable.

Also copy/paste between sheets is extremely slow also.

This has happened after the last revision update of Softmaker Office. I even completely uninstalled and cleaned any refference to Softmaker and installed it again......no difference. There has to be some solution to this, else its completely useless in this state.
Anyone have ANY ideas??
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3196
Joined: Wed Mar 11, 2020 5:31 pm

Re: Opening files is extremely slow

Post by SuperTech »

Thanks for sharing the screen recording and the file. Please check your private messages inbox.
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