File is in use or write protected

[meatychunks]

Hi,
After installing Softmaker on my mac (OS10.14.6) I find that every file I open prompts a message stating that the file is in use, or is write protected - do I want to open a copy of it?

This is occurring on files on the local machine, as well as files served via NFS from a home server. I have full read/write permissions and ownership of the files.

Any insight would be appreciated, thank you.

[SuperTech]

Thanks for reporting this problem. Please restart your Mac once and then check.

If problem persist, please share a screenshot of the error message and sminfo file, which you can generate by clicking on '?' > About > Write system information.

[meatychunks]

Thanks for the response.

Tried restarting, and still having problems. Please see attachments as requested.

[SuperTech]

Thanks for sharing screenshot and sminfo. Please check if you are able to open and edit these files in another app or not. Please also check your Gatekeeper settings/Antivirus software for SoftMaker apps because there are possibilities that macOS/Antivirus is blocking SoftMaker apps from reading the files.

Please try these steps:
1. On your Mac, choose Apple menu > System Preferences, click Security & Privacy, then click Privacy.
2. Select Files and Folders.
3. Select the tickbox below SoftMaker app to allow it to access files and folders in that location.