Product key

4 posts • Page 1 of 1

Post by Christine Chang » Wed Aug 28, 2019 12:40 pm

It says I am not connected to server even though I am. I cannot get the product key. Please help

miguel-c: SoftMaker Team; Posts: 1233; Joined: Wed Jun 05, 2019 12:02 pm

Post by miguel-c » Wed Aug 28, 2019 10:51 pm

Hi, please disable your firewall during activation or add licensing.softmaker.com (or *.softmaker.com) to your firewall's list of trusted sites.

Post by Christine Chang » Sat Sep 14, 2019 2:13 pm

firewall is off

miguel-c: SoftMaker Team; Posts: 1233; Joined: Wed Jun 05, 2019 12:02 pm

Post by miguel-c » Sun Sep 15, 2019 2:01 pm

Could you please send us a screenshot of the error message?

4 posts • Page 1 of 1