Error: Textmaker NX - unable to find a valid IU reinstall

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0404822506
Posts: 5
Joined: Tue Apr 07, 2026 11:17 am

Error: Textmaker NX - unable to find a valid IU reinstall

Post by 0404822506 »

Hi

I rarely use TextMaker and suddenly got this message above. I only got a download page for a paid version. Can anyone help, please?
SuperTech
SoftMaker Team
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Joined: Wed Mar 11, 2020 5:31 pm

Re: Error: Textmaker NX - unable to find a valid IU reinstall

Post by SuperTech »

This can happen when you replace files in the program folder without being admin because Windows then places them in the virtual store.

Uninstall SoftMaker Office. Be sure to completely delete c:\Program Files\SoftMaker Office NX. Install SoftMaker Office again.
0404822506
Posts: 5
Joined: Tue Apr 07, 2026 11:17 am

Re: Error: Textmaker NX - unable to find a valid IU reinstall

Post by 0404822506 »

It is late, but I looked for Softmaker Office in program files and it is not there is a standalone with Windows 11. I was able to open textmaker without
any error message. I will look tomorrow.
Thank you.
I don't know where the programme files are, but icons sitting on the page where I close. Strange.
0404822506
Posts: 5
Joined: Tue Apr 07, 2026 11:17 am

Re: Error: Textmaker NX - unable to find a valid IU reinstall

Post by 0404822506 »

Adding to above, I did a search for the link for program files but it didn't open.
thanks
0404822506
Posts: 5
Joined: Tue Apr 07, 2026 11:17 am

Re: Error: Textmaker NX - unable to find a valid IU reinstall

Post by 0404822506 »

SuperTech wrote: Tue Apr 07, 2026 12:36 pm This can happen when you replace files in the program folder without being admin because Windows then places them in the virtual store.

Uninstall SoftMaker Office. Be sure to completely delete c:\Program Files\SoftMaker Office NX. Install SoftMaker Office again.
I found the program c:\Program Files\SoftMaker Office NX. I am about to uninstall it. I don't understand what happens next.
I previously looked at the downloads, and I only saw a paid version. As you would know, mine came with Windows 11.
Thank you
0404822506
Posts: 5
Joined: Tue Apr 07, 2026 11:17 am

Re: Error: Textmaker NX - unable to find a valid IU reinstall

Post by 0404822506 »

0404822506 wrote: Wed Apr 08, 2026 11:49 am I found the program c:\Program Files\SoftMaker Office NX. I am about to uninstall it

This time I was taken to apps and the file is not there.! I searched my computer. Uaing Lenovo
SuperTech
SoftMaker Team
SoftMaker Team
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Joined: Wed Mar 11, 2020 5:31 pm

Re: Error: Textmaker NX - unable to find a valid IU reinstall

Post by SuperTech »

0404822506 wrote: Wed Apr 08, 2026 11:49 am I found the program c:\Program Files\SoftMaker Office NX.
As you mentioned, you found this folder. Please delete it as well after uninstallation.

Then, restart your computer. After restarting, please download the latest version of SoftMaker Office NX from our website here and install it again.
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