Hotkeys on non english keyboard

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Anilexis
Posts: 2
Joined: Sun Jun 22, 2025 4:53 pm

Hotkeys on non english keyboard

Post by Anilexis »

Hi! I am having trouble with hotkeys on russian keyboard: they don't work. While working in other apps.
Running samsung dex on galaxy s23 ultra oneui7 with physical keyboard.
Hotkeys like ctrl+a work when on english keyboard layout, but don't work when I switch to russian.
When I try to setup hotkeys in settings to double english ones - it doesn't take russian letters for hotkeys, so I can't.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3408
Joined: Wed Mar 11, 2020 5:31 pm

Re: Hotkeys on non english keyboard

Post by SuperTech »

Thank you for reaching out about this issue. To help us investigate further, could you please provide the following details:

1. Keyboard Information:
  • Make and model of your physical keyboard
  • Whether it has an English or Russian layout
2. Issue Details:
  • What specifically occurs when you attempt to set a Russian key combination as a shortcut
  • The exact key combination you're trying to configure
3. Visual Documentation (if possible):
  • Screenshots showing the problem
This information will enable us to better understand and address your concern. We appreciate your assistance in helping us resolve this matter.
Anilexis
Posts: 2
Joined: Sun Jun 22, 2025 4:53 pm

Re: Hotkeys on non english keyboard

Post by Anilexis »

1. My main keyboard is in Dopesplay DR1461 Lapdock.
But I also tried keyboard hub: https://www.amazon.com/Docking-Station- ... B0F9DZ9QYT
results are the same
Layout are English by default, but i have stickers, and the real layout is defined in android / Samsung dex. It's working in your app and other apps. I can type english and Russian letters by switching with alt+shift combination.

2. While Russian letters are typing in documents inside your app, i can't assign any hotkey with russian letters.
Take ctrl+v for example. In russian layout it's letter М. If i try to paste text with ctrl+v (ctrl+М) while on Russian layout in Dex - nothing happens.
If I try to paste text with ctrl+v in english layout - it works as intended.
Expected behavior: ctrl+v must work independent from layout. This is also how it works in every other app in my Dex.
Shift+Insert is working independent from layout because it's not changing letters with layout, but some keyboards don't even have insert button.
All other hotkey combination with russian letters in russian layout aren't working too. While working in other Dex apps.

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