Error syspin64.exe when uninstalling FreeOffice 2024

General questions and answers about FreeOffice 2024 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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dshuhov
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Joined: Sun Jun 30, 2024 3:17 pm

Error syspin64.exe when uninstalling FreeOffice 2024

Post by dshuhov »

I would like to share a solution to a problem when uninstalling Free Office 2024, in which the Syspin64.exe error appears.

Take MSI package.
Edit the CustomAction table using the Orca program.
Delete rows in the table:
UNPIN_TM_FROM_TASKBAR
UNPIN_PM_FROM_TASKBAR
UNPIN_PR_FROM_TASKBAR

And the error does not occur anymore.
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SuperTech
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Re: Error syspin64.exe when uninstalling FreeOffice 2024

Post by SuperTech »

Thank you for your workaround suggestion.
SuperTech
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Re: Error syspin64.exe when uninstalling FreeOffice 2024

Post by SuperTech »

Our developer team have fixed this problem with the latest revision 1218.
Helga
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Joined: Fri Sep 27, 2024 10:43 am

Re: Error syspin64.exe when uninstalling FreeOffice 2024

Post by Helga »

I'm not having this problem but would you know a solution to uninstall Freeoffice when it keeps looking for the standard documents directory that no longer exists? It doesn't continue the uninstall because it fails to find the directory
SuperTech
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Re: Error syspin64.exe when uninstalling FreeOffice 2024

Post by SuperTech »

Which directory it's looking for? Please share complete details with screenshots.
shadowmihai
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Joined: Fri Oct 18, 2024 8:32 pm

Re: Error syspin64.exe when uninstalling FreeOffice 2024

Post by shadowmihai »

SuperTech wrote: Fri Aug 30, 2024 8:57 pm Our developer team have fixed this problem with the latest revision 1218.
Seems not to be the case. I downloaded and tried to install today, October 18, 2024 and got the same error.
martin-k
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Re: Error syspin64.exe when uninstalling FreeOffice 2024

Post by martin-k »

That's because when you are installing the latest FreeOffice 2024 using the latest MSI, it is running the MSI of the old installed FreeOffice (which still has the problem) to perform the uninstall.

Again, ignore the error message. It does not do any harm.
Martin Kotulla
SoftMaker Software GmbH
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