1211 Update Fails

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nberg3
Posts: 2
Joined: Sun Apr 02, 2023 9:00 pm

1211 Update Fails

Post by nberg3 »

Trying to update on Opensuse Tumbleweed and the install fails:
error: %prein(softmaker-office-nx-nx-1211.x86_64) scriptlet failed, exit status 1
error: softmaker-office-nx-nx-1211.x86_64: install failed
error: softmaker-office-nx-nx-1210.x86_64: erase skipped
(1/1) Installing: softmaker-office-nx-nx-1211.x86_64 ..........................................................[error]
Installation of softmaker-office-nx-nx-1211.x86_64 failed:
Error: Subprocess failed. Error: RPM failed: Command exited with status 1.
Abort, retry, ignore? [a/r/i] (a): r
Please use -E option, e.g.
sudo -E rpm -i path_to_package
sudo -E zypper install softmaker...

error: %prein(softmaker-office-nx-nx-1211.x86_64) scriptlet failed, exit status 1
error: softmaker-office-nx-nx-1211.x86_64: install failed
error: softmaker-office-nx-nx-1210.x86_64: erase skipped
(1/1) Installing: softmaker-office-nx-nx-1211.x86_64 ..........................................................[error]
Installation of softmaker-office-nx-nx-1211.x86_64 failed:
Error: Subprocess failed. Error: RPM failed: Command exited with status 1.
Abort, retry, ignore? [a/r/i] (a):
martin-k
SoftMaker Team
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Re: 1211 Update Fails

Post by martin-k »

Which command did you enter for the installation?
Martin Kotulla
SoftMaker Software GmbH
lgsl
Posts: 163
Joined: Wed Mar 04, 2020 8:00 pm

Re: 1211 Update Fails

Post by lgsl »

Martin:
I have encounter this issue since a few versions back. Is rather annoying when one is doing a distro update (zypper dup). One should not have to use sudo zypper -E zypper for security reasons. Why is necessary to preserve environment variables when upgrading SMO? The package should be agnostic to the user environment variables. And this is not a new topic. I am referring to this thread. Seems to me that all of us using OpenSUSE Tumbleweed have been experiencing the same annoying error.

Nberg3:
For now upgrade using this command: sudo -E zypper up softmaker-office-nx
nberg3
Posts: 2
Joined: Sun Apr 02, 2023 9:00 pm

Re: 1211 Update Fails

Post by nberg3 »

Thank you I will try that
en_grehlinn
Posts: 1
Joined: Mon Sep 25, 2023 11:54 am

Re: 1211 Update Fails

Post by en_grehlinn »

Had the same problem today and for tumbleweed users “ sudo -E zypper up softmaker-office-nx ” does the job for softmaker-office-nx-1214 as well.

Just in case someone has the problem today , too. Thank you for the advice.
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