Update module is missing

General questions and answers about FreeOffice 2021 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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MerlinTG
Posts: 3
Joined: Fri Jan 21, 2022 3:41 pm

Update module is missing

Post by MerlinTG »

I am getting this message that there is a new service pack when starting any of the FreeOffice apps.
When I click on the button to install this SP, I get an error message.
FreeOffice update error.jpg
FreeOffice update error.jpg (22.3 KiB) Viewed 7884 times
Seems like the module SoftMakerUpdaterTool.exe is missing.
I checked the program folder, and it isn't there...
How do I get the update without having to reinstall the entire Office suite?
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3188
Joined: Wed Mar 11, 2020 5:31 pm

Re: Update module is missing

Post by SuperTech »

Thank you for posting your problem with screenshot. There is no need to reinstall FreeOffice, just download it from our website, install it over the existing installation, and it will be updated with correction for error.
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