FlexiPDF won't run in Windows 11

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hildebrandofc
Posts: 1
Joined: Tue Nov 01, 2022 5:49 pm

FlexiPDF won't run in Windows 11

Post by hildebrandofc »

Hi!

I decided to move to FlexiPDF 2022 after a long time running version 2017. I bought the upgrade, uninstalled version 2017 and tried to run version 2022.

The main screen appears, but as soon as I try to open a PDF file, the program crashes, its main window just disappears.

I noticed that the Windows Problem Reporting tool runs briefly in the Task Manager, and I decided to see its log. I send it annexed.

It looks like it is some problem with the "Branch Execution", probably an issue with the software addressing some 64-bit stuff, even though I realize it is a 32 bit executable.
Screenshot 2022-11-01 135447.png
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: FlexiPDF won't run in Windows 11

Post by miguel-c »

Strange... we've had no other similar reports.
Could you please try right-clicking the FlexiPDF icon and run as administrator?
If it doesn't work, please try installing this: https://aka.ms/vs/17/release/vc_redist.x86.exe
diegojourdanpro
Posts: 1
Joined: Sun Dec 17, 2023 4:02 am

Re: FlexiPDF won't run in Windows 11

Post by diegojourdanpro »

Having the same problem.

I have tried everything (including the download suggested above!) to no avail #-o
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3185
Joined: Wed Mar 11, 2020 5:31 pm

Re: FlexiPDF won't run in Windows 11

Post by SuperTech »

Thank you for trying the recommended step. I have forwarded the details...
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