SmartChat not available

Post Reply
FoulFoot
Posts: 5
Joined: Wed Jul 12, 2023 5:50 pm

SmartChat not available

Post by FoulFoot »

I've been banging my head against the wall on this for a while. I had Office NX Home installed, and just upgraded to NX Ultimate in order to use SmartChat. I first uninstalled Home, rebooted, then installed Ultimate, but SmartChat isn't visible in the Review tab. I customized the ribbon, found the SmartChat option and added it, but it's now greyed out on the ribbon.

I suspect that Office Home is still installed, even though I have an active Ultimate subscription now. It never asked me for an update license key on installation. Any way to fix this?

Scott
martin-k
SoftMaker Team
SoftMaker Team
Posts: 3102
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
Contact:

Re: SmartChat not available

Post by martin-k »

In one of the applications, open ? | Manage license and enter the product key again. This revalidates the license.
Martin Kotulla
SoftMaker Software GmbH
FoulFoot
Posts: 5
Joined: Wed Jul 12, 2023 5:50 pm

Re: SmartChat not available

Post by FoulFoot »

Voila, fixed! Thank you.

Scott
Post Reply

Return to “TextMaker NX and 2024 for Windows”