License Authentication and Proxy

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kojix2
Posts: 2
Joined: Fri Sep 15, 2023 8:37 am

License Authentication and Proxy

Post by kojix2 »

Hi SoftMaker support team.

I bought SoftMaker Office NX as an office suite with a better UI than LibreOffice for Ubuntu, Windows and Mac.
It works well on my Ubuntu desktop at home and on my Windows laptop.

However, my Mac machine is at work and can only connect to the internet through a proxy. As a result, I am unable to use SoftMaker Office.

Is there any good solution for this?

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Entering the product key here will cause SoftMaker Office to freeze.
Do you have any good solutions?
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3189
Joined: Wed Mar 11, 2020 5:31 pm

Re: License Authentication and Proxy

Post by SuperTech »

Thanks for purchasing SoftMaker Office NX. To activate SoftMaker Office NX on Mac, a direct internet connection is required so that our software can communicate with our server.

Also, as you are trying to activate it on your workstation, a new product key/license will be required as for commercial purpose, only one computer is covered under one subscription.
kojix2
Posts: 2
Joined: Fri Sep 15, 2023 8:37 am

Re: License Authentication and Proxy

Post by kojix2 »

Thank you for your reply.
I checked the license.

> Licensed for 5 computers of the same household or 1 computer of a company

I had missed this. My apologies. I will cancel my plan to use SoftMakerOffice on this Mac.
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