Problem to render font "FiraGO"

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patrickalima98
Posts: 1
Joined: Tue Aug 01, 2023 5:08 am

Problem to render font "FiraGO"

Post by patrickalima98 »

Hello, I'm having some problems to use any SoftMaker on my laptop with the FiraGO font https://bboxtype.com/typefaces/FiraGO/#!layout=specimen.

When I Try to use the font in my documents, I get this bug render:
Screenshot from 2023-08-01 00-14-11.png
The same text with the Impress Libre Office is working perfect:
Screenshot from 2023-08-01 00-15-55.png
This bug affects all the TextMaker, Presentations and PlanMaker.

My setup:
Ubuntu 20.04
Intel® Core™ i5-9300H CPU @ 2.40GHz × 8
Mesa Intel® UHD Graphics 630 (CFL GT2)
nVidia 1050 ti 3GB
SoftMaker NX (rev S1202.0723) 64bit

How can I fix it?
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3189
Joined: Wed Mar 11, 2020 5:31 pm

Re: Problem to render font "FiraGO"

Post by SuperTech »

Thank you for your post, but we are unable to reproduce this problem as download page is not working on FiraGo website.

Please share the font file so that we can check it at our end.

You can share it on forum[at]softmaker.com with the link of this post.
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bernado82
Posts: 10
Joined: Mon May 18, 2020 5:49 pm
Location: France
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Re: Problem to render font "FiraGO"

Post by bernado82 »

@patrickalima98

The FiraGO font seems to work well with all SoftMaker Office applications. I've also tested it with OnlyOffice, WPS Office and LibreOffice (with LO all font's variations aren't listed in the menu).

Here's the link where I downloaded the FiraGO font for my PC (KDE Plasma desktop on openSUSE Tumbleweed):
https://github.com/bBoxType/FiraGO/releases/tag/1.000
Direct downloading for archive file:
https://github.com/bBoxType/FiraGO/rele ... O_1000.zip

[EDIT] Use this link to get Download_Folder_FiraGO_1001.zip file (all OTF & TTF fonts working!). I've updated fonts installed on my system with:
https://drive.google.com/file/d/150l1zz ... sp=sharing

In the extracted file bBoxType_FiraGO_1000.zip, I found 3 folders (FiraGO_OTF, FiraGO_TTF and FiraGO_WEB). But, ATTENTION, on my Linux only the fonts contained in the FiraGO_OTF folder are compatible! The others in the TTF and WEB folders are NOT displayed correctly. I have installed on my system ONLY the fonts found in the FiraGO_OTF folder. Perhaps you wanted to integrate all fonts from these folders into your system, which explains your display problem with SoftMaker Office NX? I think you ONLY need to install the *.OTF files from the FiraGO_OTF/Roman & FiraGO_OTF/Italic folders.

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