Completely Remove Softmaker Office 2024

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azguy
Posts: 37
Joined: Tue Nov 19, 2019 10:58 pm

Completely Remove Softmaker Office 2024

Post by azguy »

What steps do I need to take to completely remove Softmaker Office 2024 for Mac?
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3185
Joined: Wed Mar 11, 2020 5:31 pm

Re: Completely Remove Softmaker Office 2024

Post by SuperTech »

I have forwarded your crash reports from your other posts to our developer team.

Meanwhile, please rename Documents/SoftMaker folder and reinstall SoftMaker Office 2024 and then check if your apps are still crashing.

You can also install SoftMaker Office 2021 till the time of resolution of this problem.
azguy
Posts: 37
Joined: Tue Nov 19, 2019 10:58 pm

Re: Completely Remove Softmaker Office 2024

Post by azguy »

Will try - Danke! (Trying out my new Duolingo course)
azguy
Posts: 37
Joined: Tue Nov 19, 2019 10:58 pm

Re: Completely Remove Softmaker Office 2024

Post by azguy »

Ok, I Uninstalled Softmaker Office 2024 and removed the Softmaker folder in Documents. I then reinstalled Softmaker Office. Unfortunately, the lockups continue. The Apps run fine as long as I am not doing anything with them. When I start using the apps they start crashing.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3185
Joined: Wed Mar 11, 2020 5:31 pm

Re: Completely Remove Softmaker Office 2024

Post by SuperTech »

Thanks for trying the steps. You can install SoftMaker Office 2021 till the time of resolution of this problem.
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