Slide thumbnail is not correct

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el48tel
Posts: 31
Joined: Mon Dec 08, 2014 3:43 pm

Slide thumbnail is not correct

Post by el48tel »

Insert> Picture onto blank slide
repeat with new picture
Two pictures appear on the slide but not the thumbnail
Screenshot 2023-04-09 192839.jpg
raitis.veksejs
SoftMaker Team
SoftMaker Team
Posts: 127
Joined: Fri Sep 15, 2017 1:29 am

Re: Slide thumbnail is not correct

Post by raitis.veksejs »

Please describe what you do step-by-step and provide a sample file. I tried to reproduce the problem but with the new presentation file, I couldn't reproduce the issue.
el48tel
Posts: 31
Joined: Mon Dec 08, 2014 3:43 pm

Re: Slide thumbnail is not correct

Post by el48tel »

I opened the file again
Then re-saved it
It has recovered the lost image.

I made another file similarly.
It doesn't show the second image on a slide UNTIL you save the file THEN as you return from save to the file it shows
raitis.veksejs
SoftMaker Team
SoftMaker Team
Posts: 127
Joined: Fri Sep 15, 2017 1:29 am

Re: Slide thumbnail is not correct

Post by raitis.veksejs »

Unfortunately, I can't reproduce the problem reported. To resolve the problem, you could try to reset the settings of SoftMaker Office. See the screenshot.
Attachments
Reset_settings.png
el48tel
Posts: 31
Joined: Mon Dec 08, 2014 3:43 pm

Re: Slide thumbnail is not correct

Post by el48tel »

With the new beta version this problem has disappeared
raitis.veksejs
SoftMaker Team
SoftMaker Team
Posts: 127
Joined: Fri Sep 15, 2017 1:29 am

Re: Slide thumbnail is not correct

Post by raitis.veksejs »

Thank you for letting us know that the problem is gone! It could be that during the update the problem of the previous installation was fixed.
el48tel
Posts: 31
Joined: Mon Dec 08, 2014 3:43 pm

Re: Slide thumbnail is not correct

Post by el48tel »

It has returned .... and cannot account for the return
Will continue to monitor
raitis.veksejs
SoftMaker Team
SoftMaker Team
Posts: 127
Joined: Fri Sep 15, 2017 1:29 am

Re: Slide thumbnail is not correct

Post by raitis.veksejs »

I can't reproduce your reported problem also with the latest update rev.1110 of SoftMaker Office Beta. If you can find any test scenario which can help to identify the problem (if such really exists) we will be really grateful for your contribution.
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