Scroll is lagging / really slow

[tomboudiboudi]

Hi!
Fairly new user of freeoffice, I'm really enjoying this freeware despite one (annoying) issue :
In every textmaker document, the display lags waaay too much when scrolling downs/up. Here is a screenshot to help you understand what I'm talking about:
I already tried to disable/enable OpenGL but I didn't notice any difference...

[miguel-c]

Does it happen with all files or just in large ones?
Could you please send us the file?

[tomboudiboudi]

It happens in any file, no matter the size. Maybe it's due to a system incompatibility.
I switched to Only Office in the meantime, thanks anyway !

[robwa01709]

Hello, continuing the thread. I’m a new customer who is trying to make the transition for WordPerfect (it doesn’t want to support latest build of win 11). I really like the product but I am experiencing scroll issues with complex documents. Simple docs are fine but once I introduce graphics, text boxes and table it becomes very difficult to use.

I’ve only seen this with imported docx but I haven’t built a complex doc from scratch yet so I don’t know If that will behave the same way.

I’m happy to provide an example or any other info you may need.

Thanks
RobW

[SuperTech]

Yes, please share such a problematic document. If it's private, you can send it to forum[at]softmaker.com with link of this post.

Please also share a screen recording and sminfo.txt file which you can generate by click on '?' (right top corner) > About > Write system information.