Product key error

General questions and answers about FreeOffice 2021 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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hboyt
Posts: 2
Joined: Thu Jun 09, 2022 11:56 am

Product key error

Post by hboyt »

i've installed soft maker to windows and got the product key but when i enter it says

internal error -12 contact customer support

can anyone help here?
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SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3185
Joined: Wed Mar 11, 2020 5:31 pm

Re: Product key error

Post by SuperTech »

Delete the (hidden) folder c:\ProgramData\SoftMaker and try again.
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