Hello!
I'm trying to renewal my license as usually but have no success for this time .
The currency to pay switched to UAH and the error occurs while I'm trying to pay using Russian rouble card.
How to change payment currency in my profile?
Thanks!
License Renewal Problem
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- SoftMaker Team
- Posts: 3103
- Joined: Fri Nov 21, 2003 4:57 pm
- Location: Nürnberg, Germany
- Contact:
Re: License Renewal Problem
Due to the brutal war waged by Russia in Ukraine, we do not take new orders from Russia. Major credit card companies have stopped processing payments from customers in Russia, so we would not be able to charge Russian customers.
As we see the special situation of Russian subscription customers, we are renewing such subscriptions free of charge until the situation improves. See our full statement at https://shop.softmaker.com/shop/?lang=ru
Мир і свобода. Мир и свобода.
As we see the special situation of Russian subscription customers, we are renewing such subscriptions free of charge until the situation improves. See our full statement at https://shop.softmaker.com/shop/?lang=ru
Мир і свобода. Мир и свобода.
Martin Kotulla
SoftMaker Software GmbH
SoftMaker Software GmbH