FlexiPDF printer fails

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jmroyb
Posts: 3
Joined: Mon May 31, 2021 11:07 am

FlexiPDF printer fails

Post by jmroyb »

Windows 10 (Version 10.0.19044.1586)
FlexiPDF Pro 3.0.2

This issue happened with FlexiPDF Pro 2019. I didn't care, but now I'm starting to get into trouble and waste my time.
When I print with FelxiPDF printer in outlook.com web version, printer works fine.
When I print with FelxiPDF printer in Mail program, this printer hangs up (see attachment). I have to kill the process from the task manager.
Thanks
Attachments
Windows 10.docx
Screen examples
(66.47 KiB) Downloaded 276 times
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3172
Joined: Wed Mar 11, 2020 5:31 pm

Re: FlexiPDF printer fails

Post by SuperTech »

jmroyb wrote: Sat Mar 19, 2022 10:55 am FlexiPDF Pro 3.0.2

This issue happened with FlexiPDF Pro 2019.
Thanks for reporting this problem. FlexiPDF Pro 3.0.2 and FlexiPDF Pro 2019 are different versions, so please let us know which one you have installed and with which version you have this issue?

In the screenshots you shared, we can see that FlexiPDF Pro 2022 (3.0.2) is installed.
jmroyb
Posts: 3
Joined: Mon May 31, 2021 11:07 am

Re: FlexiPDF printer fails

Post by jmroyb »

Sorry for my delay.

Current installed version is FexiPDF 2022 v3.0.2

Cheers
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3172
Joined: Wed Mar 11, 2020 5:31 pm

Re: FlexiPDF printer fails

Post by SuperTech »

Thanks for sharing the details. Please uninstall FlexiPDF (all versions, if multiple installed on your computer), restart your computer and then download and install the latest copy of FlexiPDF. Please try to print your email then and let us know the results.
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