Presentation slide slow won't lauch

[Natalie]

Hi -- I have had the 2018 version since then.
I recently worked on a Presentation -- and when I tried to view it as a "show" it wouldn't launch
I downloaded the 2021 version and the SAME thing happened.
Please advise urgently as I need this for Church presentation. tx

[SuperTech]

Thanks for reporting this problem. Please let us know if you are facing this problem with any specific file or with every file. If this is with a specific file, please share the problematic file so that we can check it at our end.

You can send your private file to forum[at]softmaker.de with link of this post.