Virtual keyboard
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- Posts: 7
- Joined: Mon Mar 14, 2022 9:31 am
Virtual keyboard
Softmaker office (all programs) don't work with virtual keyboard on windows 11, device: microsoft surface go2. Please help. Does anyone has the same problem? If it is the bug, please fix it. If it is not the bug, please someone tell how to solve this problem.
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- Posts: 7
- Joined: Mon Mar 14, 2022 9:31 am
Re: Virtual keyboard
Programs don't support text typing from virtual keyboard from surface go2.
Re: Virtual keyboard
Thanks for reporting this problem. Please let us know if you are able to type using the same virtual keyboard in any other text editor like Notepad?
Also, please share your sminfo.txt file, which you can generate by clicking on '?' > About > Write system information.
Also, please share your sminfo.txt file, which you can generate by clicking on '?' > About > Write system information.
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- Posts: 7
- Joined: Mon Mar 14, 2022 9:31 am
Re: Virtual keyboard
Thanks for attention. Typing in windows 11 notepad is stable without problems. Today tried typing in text maker one more time and the problem has been repeated.
- Attachments
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- sminfo.txt
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- Posts: 7
- Joined: Mon Mar 14, 2022 9:31 am
Re: Virtual keyboard
Example video of trouble and screenshot in another txt editor.
- Attachments
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- 20220330_160636.mp4
- (9.93 MiB) Downloaded 302 times
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- Posts: 7
- Joined: Mon Mar 14, 2022 9:31 am
Re: Virtual keyboard
One more reply. I use the software of your company on my android devices (samsung note 10 lite, tab active 3 and tab a7 lite tablets) and I don't have any problems. Please fix this bug, because I also want to use the virtual keyboard typing on my windows device. Thanks a lot.
Re: Virtual keyboard
Thanks for sharing sminfo and screen recording. I have forwarded the details to our developer team.