File takes too long to open

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paulo22
Posts: 1
Joined: Tue Jan 25, 2022 9:56 pm

File takes too long to open

Post by paulo22 »

Hi.
I created an xlsx file - 6,68KB - in Planmaker. Everytime I open this file Planmaker takes more than 60 seconds to open it.
There's nothing wrong with the program itself when I go to Windows start button > Planmaker.
The problem is when I open the xlsx file directly(double click on it).
Just for a test I saved the file as pmdx and the same thing happens.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3172
Joined: Wed Mar 11, 2020 5:31 pm

Re: File takes too long to open

Post by SuperTech »

Thanks for reporting this problem. Please share the associated file of PlanMaker in which you are getting this problem so that we can do further investigation for resolution.

If you want to send it to us privately, please e-mail us at the forum[at]softmaker.de

Please also include the forum URL of this topic so that we can trace your e-mail.
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