Problems with images ediing

[Gurzillo]

Win7 - 32 bit
Open a pdf with pictures in it:

Select an image > Image > Edit...
results in a "Sharing violation"

Select an image > Image > Edit with...
results in a "Unknown file format"

Looking into my Temp folder with file manager:
there are some .jpg files but no program can open them (unrecognized format)

[Gurzillo]

Mmmh some problems with png too.
Try to open your invoice (yes, I bought it) > right click on your logo (top of the page) > menu Edit ...

It opens, but with black background
??

[SuperTech]

As FlexiPDF doesn't contain any image editor and will use image editor which are already installed on your computer. So, please check and verify if you have installed any image editor or not, if not please install one so that when you will follow the above-mentioned procedure, FlexiPDF will open that image directly in your image editor so that you can edit it.

[Gurzillo]

As FlexiPDF doesn't contain any image editor and will use image editor which are already installed on your computer. So, please check and verify if you have installed any image editor or not, if not please install one so that when you will follow the above-mentioned procedure, FlexiPDF will open that image directly in your image editor so that you can edit it.

Tried again: it now works!! I needed to reboot my pc.
Now only some problem with PNGs (for example logo on your pdf invoices)

[SuperTech]

Actually, that's also an operating system level problem. Please check file association for PNG files and if no application assigned, please assign one, then you will be able to edit it from FlexiPDF.

[Gurzillo]

Actually, that's also an operating system level problem. Please check file association for PNG files and if no application assigned, please assign one, then you will be able to edit it from FlexiPDF.

I don't know; When right click on picture > Image > Edit , a copy of the .png file is created in the Temp folder and that's the file that is edited with external program.
But
with right click > Image > Extract to file
a bigger file is saved

EDITED: it seems only when there is an alpha channel

[SuperTech]

Please open a PNG file from your Windows file explorer to check if you are able to open it. It seems there is some problem in the file association on operating system level. Please set a default program for PNG files.

When you click on Extract to file, it will ask you a path to save file, and you will get your file there on that path, so there is no need to check Windows's temp folder.

[Gurzillo]

Sorry, but I've to insist; I've tried with all the image editors & viewers I have

(continue ...)

[Gurzillo]

2021-11-11_200408.jpg (15.11 KiB) Viewed 5010 times

(... continue ...)

[Gurzillo]

(end)

[Gurzillo]

While, with the extracted image

the result is correct with all the programs:

Extracted_image.png (7.89 KiB) Viewed 5010 times

[SuperTech]

Thanks for sharing screenshots. I was able to reproduce this problem with the invoice file and forwarded the details to our developer team.