Purchased fonts, but did not receive anything
Purchased fonts, but did not receive anything
Hello, I would like some assistance please. I purchased the Elegant Script Fonts 2018, Elegant Handwriting Fonts 2018, and Elegant Art Nouveau Fonts 2.0 on July 15th. I did not receive any information about where to download the fonts that I paid for, not in my inbox or in my junk/spam folders. I have emailed support, but have not received a response about my issue.
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- SoftMaker Team
- Posts: 3103
- Joined: Fri Nov 21, 2003 4:57 pm
- Location: Nürnberg, Germany
- Contact:
Re: Purchased fonts, but did not receive anything
They were all sent to your Hotmail address. Can you check your junk/spam folder?
Martin Kotulla
SoftMaker Software GmbH
SoftMaker Software GmbH
Re: Purchased fonts, but did not receive anything
I mentioned in the original post that there is nothing in my junk/spam folder relating to my purchase.
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- SoftMaker Team
- Posts: 3103
- Joined: Fri Nov 21, 2003 4:57 pm
- Location: Nürnberg, Germany
- Contact:
Re: Purchased fonts, but did not receive anything
Contact sales (at) softmaker.com to have the download links sent again.
Martin Kotulla
SoftMaker Software GmbH
SoftMaker Software GmbH
Re: Purchased fonts, but did not receive anything
Alright, I will try that. Do you know how long it might take to get a response?
Re: Purchased fonts, but did not receive anything
I emailed the email address that you provided, but I still did not receive a response. Is there any other way that I can get a hold of these download links?
Edit: I received an email with the download links now, thanks for the help.
Edit: I received an email with the download links now, thanks for the help.