DROPBOX Suddenly Stopped Working

Post here those questions, bug reports and suggestions for SoftMaker Office 2021 for Android that do not fit in any of the application-specific subforums.
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razazaidi1
Posts: 39
Joined: Sat Jan 09, 2021 2:18 am

DROPBOX Suddenly Stopped Working

Post by razazaidi1 »

All of a sudden Softmaker has stopped opening files from DropBox

Was working fine till this afternoon but now not working. None of the 3 programs (Planmaker/Textmaker/Presentations) appear to be working

The DropBox directories can be seen but when a file is selected for opening the following error message occurs :

An error has occurred. failed to connect to content.dropboxapi.com/162.125.81.14 (port 443) from / 100.75.184.198 (port 51610) after 20000ms

Above is the error message that I see.

I can access the files on dropbox from my computer PC but not from my Phone and Tablet where I have installed Softmaker

Hope you will take urgent action

Thanks
razazaidi1
Posts: 39
Joined: Sat Jan 09, 2021 2:18 am

Re: DROPBOX Suddenly Stopped Working

Post by razazaidi1 »

The problem seems to have corrected itself

Now everything is working fine
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