On 03 May 2021 I had entered a subscription monthly as I wanted to use the Print Function which is not available on the free version
Today after an update of PlanMaker when I entered Print then PlanMaker opened the dialog box asking for subscription
My complaint is that once I have subscribed and the subscription period is not over yet why I need to pay again
Subscription Issue
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- SoftMaker Team
- Posts: 3103
- Joined: Fri Nov 21, 2003 4:57 pm
- Location: Nürnberg, Germany
- Contact:
Re: Subscription Issue
If you received an update today, you are still in the beta program and should leave it. Subscriptions don't work inside a beta test.
Instructions for leaving the beta: https://www.softmaker.com/newsletter/n. ... 1-05-16-en
Instructions for leaving the beta: https://www.softmaker.com/newsletter/n. ... 1-05-16-en
Martin Kotulla
SoftMaker Software GmbH
SoftMaker Software GmbH
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- Posts: 39
- Joined: Sat Jan 09, 2021 2:18 am
Re: Subscription Issue
Thanks
Followed your suggestions and everything is okay now
Must say an excellent program and an even better support team
Thanks for your help
Regards
Followed your suggestions and everything is okay now
Must say an excellent program and an even better support team
Thanks for your help
Regards