textmaker error file not supported.....HELP

[piyush jha]

I had created a document in textmaker and was working on it since yesterday, i had saved it too....however when i tried to open the file, an error popped up saying that the file format is not supported....i really need the file......could anybody please help me? i have attached the file.

[SuperTech]

Please share your sminfo file which you can generate by clicking on '?' > About > Write system information.

[pmb_softmaker]

I have exactly the same problem with the attached file attached.

[SuperTech]

Thanks for sharing sminfo and document. Please let us know when you first time you created this file what was the original path? Was it on a local hard drive or any network location or USB drive? Please share complete details regarding the origin.

Are you getting this problem in this specific file or multiple files or all files? If you have this problem in multiple files, is there any similarity in these files?

[pmb_softmaker]

Thank you for answering.
It is only the 34th version that poses problem. I could open the 33th one (in the softmaker/backup repertory). As fair as I remember I have created it and always saved it in my dropbox/manuscripts repertory.
I have tried openinganother recent tmdx files without any problem. It seems this one is the only one corrupted.

[SuperTech]

Thanks for the information. I have forwarded the details to our development team for further investigation of this issue.

[pmb_softmaker]

I would be happy to recover the additions I made to version 33 in the contentious version 34...if possible.