Weird Pop-Up Message

[CChamp]

Hi, I have a yearly subscription for Softmaker Office. For the past month or so every time I open either Textmaker or Planmaker, I get a pop-up message that says "We invite to the public beta test of Softmaker 2021. Would you like to find out more"? I normally select "No" but then the next time I reopen either program, I get the message again. I even tried selecting "Yes" once hoping that would stop it but the next time, there it was again. Does anyone have this same issue or know how I can make it stop? Thanks in advance.

[martin-k]

This message should appear once a week, not on every start. It seems like TextMaker cannot save the flag "I have shown this" to its configuration file.

To test if your system has a general problem to save to Documents\SoftMaker\Settings, go to File | Options in TextMaker and change something, for example on the first tab. Then exit TextMaker and start it again. If you go to File | Options again, has TextMaker "forgotten" this setting too?

[CChamp]

Thanks for your quick response. The pop-up occurs numerous times a day and definitely every day. I tried the steps you said and everything went OK. It remembered the changes I made.

[martin-k]

Please delete ofw21config.ini and let me know if this fixes it.

[CChamp]

Could you please tell me where I might find ofw21config.ini, I can't find it. Also, what is it for? Thanks

[CChamp]

Thanks again but I don't have that file. This is all I have in that folder.

temp (Folder)
fontfilter.ini
install.ini
ofw18config.ini
pmw18config.ini
pmw18ntools.dat
tmsmart.dat
tmw18config.ini
tmw18tools.dat

[Jossi]

Sorry, this was an accidental slip. For SoftMaker Office 2018, it's ofw18config.ini. The other one is for the new beta of SMO 2021 only.

[martin-k]

Thank you, Jossi. Too much beta on my mind...

[CChamp]

So, then I need to delete ofw18config.ini?

[martin-k]

Yes.

[CChamp]

Ok, I deleted the file and started Textmaker and this is what I got. A little bit different from the last one.

[martin-k]

This is the current message we are sending. Can you now exit and restart TextMaker? Does it appear again?

[CChamp]

I did exit and restart about 5 times and didn't get it . I also started Planmaker just in case and still did not get it. I am going to reboot the computer and see if it comes back. I Will let you know. Thank you very much for your help Greatly appreciated.
P.S. How often should we get these messages?

[martin-k]

At the same frequency of TextMaker's built-in update check, so normally once a week.

[CChamp]

Ok, thank you again. I just rebooted and no message. Will keep you updated.