Can't start any of my Softmaker products on Debian

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colonel_panic
Posts: 55
Joined: Fri Jun 08, 2018 9:19 pm

Can't start any of my Softmaker products on Debian

Post by colonel_panic »

It was working until a couple of days ago. But now, whenever I open Textmaker or Planmaker, all I get is a window like the one below.
I tried to start Textmaker with the -debug argument, I attach ~/SoftMaker/Settings/tmlog.txt
Any assistance greatly appreciated. I need this for work in the morning!
Attachments
tmlog.txt
(132.78 KiB) Downloaded 574 times
Textmaker.png
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: Can't start any of my Softmaker products on Debian

Post by miguel-c »

Hi, we released verion 968 today:
https://www.softmaker.com/en/servicepacks
Could you please install it and let us know if you still have the problem?
colonel_panic
Posts: 55
Joined: Fri Jun 08, 2018 9:19 pm

Re: Can't start any of my Softmaker products on Debian

Post by colonel_panic »

Yes. Fresh tmlog.txt attached.
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tmlog.txt
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miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: Can't start any of my Softmaker products on Debian

Post by miguel-c »

I reported the issue to the developers and will let you know their reply.
colonel_panic
Posts: 55
Joined: Fri Jun 08, 2018 9:19 pm

Re: Can't start any of my Softmaker products on Debian

Post by colonel_panic »

Please let me know. I am unable to work.
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: Can't start any of my Softmaker products on Debian

Post by miguel-c »

Do you have a new OpenGL driver? Please try to disable OpenGL to see if that is the problem.
For that, start textmaker with the parameter -disableopengl
colonel_panic
Posts: 55
Joined: Fri Jun 08, 2018 9:19 pm

Re: Can't start any of my Softmaker products on Debian

Post by colonel_panic »

And we're back in business!

Thank you so much.
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