Table lookup function returns #N/A

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allenschmid
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Joined: Sat Jul 08, 2017 5:17 pm

Table lookup function returns #N/A

Post by allenschmid »

I posted this problem for Planmaker 2016. Planmaker2018 appeared to have corrected it but the bug has returned. Sometimes it works and returns the table value, sometimes it returns #N/A. I was unable to get it to work today and had to use OpenOffice. Please correct this. I regret buying this since OpenOffice is free and works better.
martin-k
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Re: Table lookup function returns #N/A

Post by martin-k »

Please provide a sample document that demonstrates the issue. We can then investigate if there is a bug in the software or a user error or a wrong setting somewhere.
Martin Kotulla
SoftMaker Software GmbH
allenschmid
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Re: Table lookup function returns #N/A

Post by allenschmid »

I'm attaching a sample document. If it opens and is correct, close and reopen. It seems to be random.
payroll18.pmd
(52.5 KiB) Downloaded 505 times
sven-l
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Re: Table lookup function returns #N/A

Post by sven-l »

I opened your sample file with several revisions of PlanMaker and used the 32bit and the 64bit versions. I was not able to see the bug. Is there a way to reliable reproduce that issue?
Sven Leßmann
SoftMaker Software GmbH
allenschmid
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Re: Table lookup function returns #N/A

Post by allenschmid »

There is no reliable way to make the bug show up. Seems to be about 50/50. I've attached the file saved in xl format. The about information is

PlanMaker Professional 2018 (920.1214) 64 bit.
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payroll18.xls
(28.5 KiB) Downloaded 632 times
sven-l
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Re: Table lookup function returns #N/A

Post by sven-l »

Please try again with the next service pack (should be available via auto update within the next few days).
Sven Leßmann
SoftMaker Software GmbH
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