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I have an eye condition that makes my eyes extra sensitive to light. It makes working with a pure white background difficult. My solution is to change the background in Textmaker to a very light grey, but the problem is that, when I then print, that background also prints. Is there a way to have a n...

I'm using TextMaker to edit my book manuscript (using the docx file type). I'll be sending it off to the copy editor soon and she will use MS Word's review/markup features to mark up the text and make comments. When it comes back, will TextMaker work with the changes/mark up she will enter into the ...

Finally heard back from KDP. Here is what they said: Our team investigated on the issue and informed us that the interior file contains corrupt data and will not successfully process as submitted. You will need to ensure that all fonts are fully embedded within the native interior file, and ensure t...

I tried exporting to the PDF/A-1a format already. Didn't work. I just used TextMaker's print to file feature to create a new PDF and that was rejected as well. Clearly TextMaker is doing something to the file that makes it unacceptable. Correcting that is what I'm hoping you will be able to do. Sinc...

I heard back from Amazon's customer support and here is their reply: Hello John, Greetings from Kindle Direct Publishing. Upon further review of your file, I saw that the reason for the interior error was not due to the formatting but rather due to the program used to create your PDF. You will need ...

Amazon is a little hard to work with. I haven't yet found a way to actually talk with a support person. The help I've been getting comes from the author community, not Amazon. Part of my frustration is that the error message doesn't give any specifics. I've just been guessing at what the problem is....

Here is the error message:

Ok. Three files are attached. A fourth will follow as three is apparently the limit. This PDF was generated from the *.docx file. I had the same result when I generated from the *.tmdx file. I do the upload here: https://kdp.amazon.com/en_US/title-setup/paperback/PV2Z4XTH3RJ/content You have to have...

I've been having trouble uploading a PDF file to Amazon for publicaiton. I posted a separate thread to the developers and they are looking into it, but it's looking like I need to start over on formatting my book. Maybe if I take it step by step I can trace down the problem. So, I need to remove all...

I used TextMaker to typeset my manuscript. I used a *.tmdx file while doing the work. Then I exported the file as a standard PDF and uploaded that file to Amazon. After taking a really long time to process the file, Amazon rejects it with a message that says it ran into an error processing the manus...

How does one go about embedding the fonts I used in my book? When I uploaded it to KDP for publishing there were problems generated because the fonts weren't embedded.

I have the same question, but for Linux. How do I install this font so I can access it from TextMaker?

I'm using the home version of Softmaker Office. When I look at the comparison between the home and the Universal versions, the only additional feature Universal has that I may need is the Epub export. Right now my plan is to save a file as a PDF and then use Calibre to convert it to Epub. I suspect ...

When formatting my book for the Epub version, I converted my footnotes to endnotes. Worked well! However, I do have end matter that really should follow the endnote section and TextMaker has repeatedly defied me when I try to do that. Whenever I click on the space following the endnote section it au...

Ok, so I need this problem fixed ASAP, but am a little reluctant to send you my file. It's copyrighted material that I am preparing for publication. Can you give me some assurance that it won't be copied or go anywhere else?